SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from Dash Africa, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we automatically collect your device’s internet protocol (IP) address to help us understand your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

Text Marketing (if applicable): With your consent, we may send you text messages about our store, new products, and updates, which may include checkout reminders. Webhooks may trigger the checkout reminder messaging system.

SECTION 2 – CONSENT

How Do You Get My Consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange a delivery or return, we assume that you consent to our collecting and using it for that specific purpose only.

If we request your information for secondary purposes, such as marketing, we will either request your explicit consent or provide the option to opt-out.

How Do I Withdraw My Consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or stop the continued collection, use, or disclosure of your information at any time by contacting us at info@dashafrica.co.uk or by mailing:
Dash Africa

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – WORDPRESS AND WOOCOMMERCE

Our store is hosted on the WordPress platform and powered by WooCommerce, which provides the e-commerce functionality allowing us to sell products to you.
Your data is stored through WordPress’s data storage and databases, all of which are secured behind a firewall.

Payment:

For processing payments, we use Stripe as our payment gateway. If you select Stripe, your credit card details are encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase, after which it is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, which is governed by major credit card brands like Visa, MasterCard, and American Express. This helps ensure the secure handling of your payment information.
For further details, please refer to WooCommerce’s Terms of Service and Stripe’s Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES

Generally, the third-party providers we use only collect, use, and disclose your personal information to the extent necessary to allow them to perform their services for us.
However, certain third-party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.
We recommend that you review their privacy policies to understand how they handle your personal data.

Please note that some of these third-party service providers may be located in jurisdictions outside of the UK, and your personal information may be subject to the laws of those jurisdictions.

Links:

When you click on links on our store, they may redirect you away from our website. We are not responsible for the privacy practices of other websites and recommend reading their privacy policies.

Google Analytics:

We use Google Analytics to help us understand who visits our site and which pages are viewed. This helps us improve your experience on our website.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of electronic storage is 100% secure, we comply with PCI-DSS and other accepted industry standards.

SECTION 7 – COOKIES

Our website uses cookies to improve user experience. Below are some of the cookies we use, which you can opt-out of if you choose:

• _session_id: Unique token, allows WooCommerce to store session data (e.g., referrer, landing page).

• _woocommerce_visit: No data, persistent for 30 minutes, used to track visits.

• _woocommerce_uniq: Expires at midnight the next day, counts visits to our store by a customer.

• cart: Unique token, persistent for two weeks, stores information about the contents of your cart.

• _secure_session_id: Unique token, sessional.

• storefront_digest: Unique token, used to determine if the current visitor has access to the store if password-protected.

Google Analytics and Cookies:

Our website uses first-party cookies (e.g., Google Analytics) to inform, optimise, and deliver ads based on past website visits. If you would like to opt out of Google Analytics for display advertising, you can do so via Google’s Ads Preference Manager or use the Google Analytics Opt-out Browser Add-on.