DASH AFRICA TERMS OF SERVICE

Last Updated: [28/10/2024]

Welcome to Dash Africa! By accessing or purchasing from our website (dashafrica.co.uk), you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before using our website.

1. GENERAL INFORMATION

These Terms of Service apply to all users of the website, including but not limited to browsers, customers, merchants, and contributors of content. By using our site, you agree to comply with and be bound by these terms, including our Privacy Policy. If you do not agree to these terms, you may not access our website or use our services.

2. ELIGIBILITY

To use this website and make purchases, you must be at least the age of majority in the UK or your region of residence. If you are under the age of majority, you must have permission from a parent or legal guardian to use our services.

3. ACCURACY OF INFORMATION

You agree to provide accurate, complete, and current information for all purchases. If any of your information changes, you agree to update it promptly. We are not responsible for any inaccurate information provided by you, including incomplete delivery addresses that result in failed deliveries.

4. PRODUCTS AND SERVICES

a. Pricing and Availability:

All product prices on Dash Africa are listed in GBP (£). We reserve the right to change prices without notice. While we aim to ensure all products listed are available, we cannot guarantee stock levels. In the event a product is out of stock after you place an order, we will notify you and provide options for a refund or exchange.

b. Product Descriptions:

We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions or other content on the website are entirely error-free. If a product does not match the description, your sole remedy is to return it in unused condition, subject to our Returns and Refunds Policy.

5. PAYMENT TERMS

We use WooCommerce for order processing and Stripe as our primary payment gateway. By completing a purchase on our website, you agree to pay the full price of the products, including any applicable taxes and shipping fees.

All payment information you provide is securely processed through Stripe and is subject to Stripe’s Terms of Service. We do not store your credit card information on our servers.

6. SHIPPING AND DELIVERY

We aim to process and dispatch orders as quickly as possible. Delivery times may vary based on your location and product availability. Any delivery estimates provided are just that—estimates. Delays beyond our control (such as courier issues) are not our responsibility, but we will do our best to assist you in tracking your order. Please see our Shipping Policy for more details.

7. RETURNS AND REFUNDS

If you are not satisfied with your purchase, you may return items in their original condition within 14 days of delivery for a refund or exchange. Products must be unworn, with all original tags attached. Refunds will be processed to the original payment method within 7 business days after receiving and inspecting the returned item. For full details, please review our Returns and Refunds Policy.

8. USER RESPONSIBILITIES

a. Account Security:

If you create an account with Dash Africa, you are responsible for maintaining the confidentiality of your account login details and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

b. Prohibited Uses:

You may not use our products or services for any illegal or unauthorized purpose, including, but not limited to:

• Engaging in any fraudulent activities.
• Violating intellectual property rights.
• Uploading viruses or other malicious code.
• Conducting any activity that could damage, disable, or impair our website or services.

We reserve the right to terminate your use of our service if you violate any of these prohibited uses or any applicable laws.

9. INTELLECTUAL PROPERTY

All content on the Dash Africa website, including text, graphics, logos, images, and software, is the property of Dash Africa or its content suppliers and is protected by UK copyright laws. You may not reproduce, distribute, or use any content from the website without our express written consent.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dash Africa will not be liable for any damages arising out of or in connection with your use of the website or products. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

We are not liable for any damages or losses resulting from your reliance on any information provided on our site. Your use of our site and products is at your own risk.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dash Africa, its affiliates, employees, and agents from any claim or demand, including reasonable legal fees, made by any third party due to your violation of these Terms of Service, your breach of any applicable law, or your violation of any third-party rights.

12. THIRD-PARTY LINKS

Our website may include links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party websites and do not warrant their offerings. We will not be liable for any harm or damages related to the purchase or use of goods, services, or content provided by third-party websites.

13. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these Terms of Service or your use of our website.

14. CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time, without prior notice. Changes will take effect immediately upon posting to the website. It is your responsibility to review these terms periodically. Continued use of our website following any changes constitutes your acceptance of the new Terms of Service.

15. CONTACT INFORMATION

If you have any questions or concerns about these Terms of Service, you can contact us at: Email: info@dashafrica.co.uk

Thank you for shopping with Dash Africa!